Terms of use, in plain words.

01Accepting these terms

This website, Nestorsuite.com, is operated by Nestor Suite Inc., 10590 boul. Perras, Montreal, Quebec H1C 2H7, Canada (“we”, “us”, “our”). By visiting the site, browsing its pages, or sending us anything through one of its forms, you accept these terms of use.

If you don't agree with them, please don't use the site. If you're accepting on behalf of a company, you're confirming you have the authority to do so.

02What this site is

This site describes what Nestor Suite Inc. does: websites, marketing, brand management, and our software products for hospitality businesses. It lets you read about those services, look at our work, see indicative pricing, and get in touch through three forms — a free compliance scan, a general contact enquiry, and a product walkthrough request.

That's the extent of the service offered here. The site is informational: nothing on it is an offer, a quote, or a binding commitment, and the prices shown are indicative and can change. When you engage us, the work, the price, and the deliverables are set out in a separate written agreement between us — and if that agreement says something different from this page, the agreement governs.

Sending us a form does not create a client relationship. It starts a conversation.

03Acceptable use

You may read, browse, and share this site freely, and use the forms to contact us in good faith. Please don't:

• use the site for anything unlawful, misleading, or harmful, or to harass anyone;
• submit someone else's personal information, or pretend to be someone you aren't;
• use the forms for spam, sales pitches, bulk messaging, or automated submissions;
• try to break in, probe, scan, or test the security of the site or the systems behind it, or get around our spam protection;
• scrape, crawl, or harvest the site with automated tools beyond ordinary search-engine indexing, or use it to train a machine-learning model without our written permission;
• upload or transmit malware, or anything designed to disrupt the site or overload it;
• copy the site's design, code, or content to build a competing offering; or
• remove, hide, or alter any copyright or ownership notice.

This site does not host user accounts, comments, or any other public posting feature, so there is no user-generated content here to moderate.

04Who owns what

Ours. The site itself — its text, layout, design, graphics, photographs, code, and the Nestor Suite name and logo — belongs to Nestor Suite Inc. or to the people who licensed it to us, and is protected by copyright and trademark law. You may view it and print or share individual pages for your own non-commercial use, with our notices intact. Anything beyond that — republishing, reselling, or building a derivative work — needs our written permission first.

Third parties'. Client names, logos, and project images shown in our portfolio belong to their respective owners and appear here to illustrate our work.

Yours. Whatever you send us through a form stays yours. You keep ownership of it; you give us permission to read it, store it, and use it to answer you and provide our services, as described in our privacy policy. Please only send us material you have the right to send.

Work we do for clients. Ownership of deliverables we produce for a paying client is dealt with in that client's written agreement, not here.

05Disclaimers and limits on our liability

We put real care into this site, and we still have to be straight with you about its limits.

The content here is general information, offered as-is. We don't promise it is complete, current, or right for your particular situation, and it isn't legal, accounting, or technical advice — including anything a compliance scan turns up, which is an indicative review and not a legal opinion. Decisions you make from it are yours. We also can't promise the site will always be available, uninterrupted, or free of errors, and we may change or withdraw any part of it at any time.

Where the site links to another company's website, that site is theirs, not ours: we don't control it and we're not responsible for its content or its privacy practices.

To the extent the law allows, we are not liable for indirect or consequential loss — lost profit, lost revenue, lost data, or lost opportunity — arising from your use of this site, and our total liability for any claim connected to your use of this site is limited to CAD $100.

Your rights under Quebec law come first. Nothing in these terms excludes, limits, or waives any right, warranty, or remedy you have under the Civil Code of Québec, the Quebec Consumer Protection Act, or any other law that cannot be contracted out of — including the legal warranty of quality. If any part of this section is not permitted for you as a consumer, that part simply doesn't apply to you, and the rest of these terms still stand. We remain responsible for our own gross negligence or intentional fault, and for bodily or moral injury we cause.

06Indemnification

If you use this site in a way these terms forbid — attacking it, misusing the forms, sending us material you had no right to send, or infringing someone's rights — and that causes a third-party claim against us, you agree to cover the reasonable costs, damages, and legal fees we incur because of it. We'll tell you promptly about any such claim, let you take part in the defence, and we won't settle it in your name without your agreement. This doesn't apply to anything caused by our own fault, and it doesn't apply where the law says a consumer can't be asked for it.

07Suspension and termination

We may block your access to this site, or to its forms, without notice if we reasonably believe you are doing something listed in section 03 — in particular attacking the site, spamming the forms, or using it unlawfully. Where it's practical and appropriate, we'll warn you first and give you a chance to stop.

You can stop using the site at any time; that's all it takes on your side. Ending your access doesn't erase what came before: sections 04 (ownership), 05 (disclaimers and liability), 06 (indemnification), and 08 (governing law) continue to apply, and our handling of information you already sent us is governed by the retention periods in our privacy policy.

Suspension of a paying client's services is governed by that client's written agreement, not by this page.

08Governing law and disputes

These terms are governed by the laws of the Province of Quebec and the federal laws of Canada that apply there. If we end up in court, the courts of the judicial district of Montreal, Quebec, have jurisdiction — and as a consumer resident in Quebec, you keep your right to bring proceedings in the district where you live.

Before anyone goes to court, please email us at hello@nestorsuite.com. We'd genuinely rather fix the problem than argue about it, and most disputes end there. If a conversation doesn't resolve it, we're open to mediation in Montreal, in English or French, with the costs shared. Nothing here forces you into arbitration or stops you from filing a complaint with a regulator such as the Office de la protection du consommateur or the Commission d'accès à l'information du Québec.

09Changes to these terms

We may update these terms as our services change or the law does. When we do, we'll post the new version on this page and change the date below, so you can always see when it last moved. For a change that materially affects your rights, we'll flag it clearly at the top of this page for at least 30 days rather than slipping it in quietly.

Changes apply from the day they're posted and only going forward — they don't reach back over something that already happened. If you keep using the site after a change is posted, that's your acceptance of the updated terms; if you don't accept them, please stop using the site.

Last updated · August 18, 2026